but I'd still like the option of more granularity. The advantage of this approach is simplicity, the disadvantage is a lack of flexibility. In the same way, all local files/folders are handled as a single backup set, again with no granularity. The only way to omit one would be to leave it unplugged. My understanding from the FAQ and help files, together with practical use of the system, is that all network/external drives are handled as a single backup set.
For example - to set weekly backups for one external drive and daily backups for another. If backups are daily and no more frequent this shouldn't be an issue, but it could well cause problems (or at least confusion) if backups were more frequent.I would like to see more granularity in the backup scheduling. I'm on the other side of the world and it seems nonsensical for me to schedule a 9 am backup on the 10th of November (10/11/22) to find that the system records it as being made at 3 am on 11/10/22. When the sync eventually starts working, it operates at speeds so slow that it'll take about 6 more weeks, operating 24/7, for less than 400gb to upload.All timings by the software use PST (Pacific Standard Time) and a US format timestamp.
I go to bed and when I check the next morning nothing's changed. I've had innumerable conversations with customer service, at the conclusion of which they've assured me, "No, everything's fine now, it'll all sync no problem". They offer iDrive Express service, where you load your data onto a hard drive, but the postage charge for this - if you're in Europe, as I am - is $40+ ONE WAY, so we're looking at 80 bucks postage alone, and, based on the rubbish service I've received so far, it didn't seem wise to throw more money away. I've spent numerous hours reading their FAQ, watching videos, tweaking my computer parameters, etc and it's been massively frustrating and mostly a waste of time. Since then it's managed to upload approx 10,000 of my 90,000+ files. My experience with these guys has been pretty awful.
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